Founded in 1986, American Customer Care Inc. offers a full array of inbound and outbound contact center services. The company operates ten customer contact centers with over 2,000 employees and 1,800 web-enabled workstations. Some of the industries served by the company are health care, pharmaceuticals, consumer electronics, entertainment, telecommunications, financial services, government, etc. In addition, American Customer Care Inc. has 2,000 Interactive Voice Response (IVR) ports located throughout Connecticut, Iowa, New York, Pennsylvania, Texas and Wisconsin. The company s various affiliations include the Society for Consumer Affairs Professional (SOCAP), Audit Bureau of Circulations, Direct Marketing Association (DMA), American Teleservices Association (ATA), etc. .